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My Account
Sign up for My Account to pay your bill, download bills, and make changes with ease.
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AutoPay
- AutoPay is now available whether or not you choose to enroll in e-bill! Login to My Account and click on the Enroll link under AutoPay and follow the prompts. Never worry about missing a due date again! (e-check only)
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Pay OnlinePay your bill with ApplePay, PayPal, Venmo, debit/credit card or checking account, no login required. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
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Pay by PhoneCall 615-736-6900 and follow the prompts, 24 hours a day, 7 days a week. Pay your bill with a card or checking account. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
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Pay by MailPlease include the bill stub with your check or money order and mail in the envelope provided. Send payments to Nashville Electric Service, P O Box 305099, Nashville, TN 37230-5099.
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Pay in Person
- In Your Neighborhood: Pay your bill with cash or money order at area Kroger and Walmart stores. You will need your NES account number. The service provider charges a convenience fee of $1.50 - $2.50. Payments made before 9 p.m. Central Time will post the next business day.
- At a Self-Service Kiosk: You can now pay your bill with cash, card or e-check 24x7 at one of our user-friendly payment kiosks, located outside our main office and Enbright Credit Union branch locations: 2340 Jackson Downs Boulevard in Donelson or in Hendersonville at 270 Indian Lake Boulevard. The service provider charges a $2.25 convenience fee for e-check and card payments. Payments made after 5 p.m. will post the next business day.
- At NES: Our friendly tellers are available in the customer lobby located at 1214 Church Street, Monday through Friday from 8 a.m. to 4 p.m. Pay in cash, check or money order. Sorry, card payments are not accepted.
Bill Pay Programs
NES offers several programs to make it easy to manage your monthly bills. Choose what’s right for you.
Need Assistance?
There are a number of agencies who offer assistance with utility bills. Click here, or call 211 for more information.